Online scammers are out there, and they are trying to intercept online calls, emails and payment information. At DSL Telecom, we take your security seriously, employing top-end security measures and encryption to protect your data. However, it's essential to remember that even with our robust security, scammers are always on the lookout for new targets. Your vigilance is equally important when it comes to the safety of your information. Being informed and cautious online can help safeguard your data and personal information.
DSL Telecom will never request changes to our banking details via email. Should you receive an email stating any such request (even from a dsltelecom.co.za domain email), please contact our office immediately on 087 802 0917 to authenticate any such requests.
Key Signs An Email Or Instruction Might Be Fraudulent
- Not using the right domain
Legitimate companies, including DSL Telecom, use specific domain names for emails. Be cautious of emails that claim to be from our company but have a different domain like '@gmail.com' for example or other domains.
- Asking you to click on a link
Fraudulent emails often contain links that lead to fake websites or virus filled downloads. It's best to avoid clicking on any links unless you are absolutely certain of their authenticity.
- Requesting banking or other personal information via email
DSL Telecom will never request sensitive information like banking details through email. Any such request should raise a red flag and prompt you to verify its legitimacy.
Scammers may use many tools to correct individual words, but the overall message may still contain unusual language or grammatical errors. If you notice poor grammar or language that seems off, exercise caution.
When encountering email attachments, even from trusted sources, take a moment to assess their legitimacy. If an attachment appears strange or out of place, it's wise to proceed with caution.
Your safety online is of paramount importance to us. By being aware of these key signs and remaining vigilant, you can better protect yourself against potential online fraud. Remember, if you ever have doubts about an email or any form of communication claiming to be from DSL Telecom, reach out to us at 087 802 0917. Our dedicated support team is here to assist you and ensure the authenticity of the communication.