MTN Uncapped LTE Fair Usage Policy Explained

MTN Uncapped LTE Fair Usage Policy Explained

This article is for new and existing MTN customers who are experiencing low LTE speeds.

You could be experiencing slow speeds due to your LTE data usage. MTN reserves the right to apply Fair Usage Policies on the Uncapped LTE account if a customer‘s behaviour is deemed to be affecting the user experience of other customers on the MTN network.

What is a Fair Usage Policy?  

A Fair Usage Policy (FUP) is a policy which is utilised internationally by broadband providers of all types of mobile internet to ensure that every subscriber uses their data in moderation. When subscribers use large amounts of mobile data, other users in the same network can be adversely affected. In order to prevent those few mass-data consumers from eating into the bandwidth of the other users, an internet service provider (ISP) may reduce the users data speed.

What speed can I expect from MTN Uncapped LTE?

MTN's Uncapped LTE network offers download speeds of up to 200Mbps, depending on your chosen package. On average, the MTN LTE Network delivers speeds ranging from 10 to 150Mbps.

Does MTN Uncapped LTE have a fair usage policy?

Yes, MTN Uncapped LTE does have a Fair Usage Policy (FUP). This means that if you use a lot of data, MTN may reduce your speed to ensure fair access for all users. The specific threshold and speed adjustment depend on your chosen package. Your speed will reset to the selected package speed at the beginning of each month. You can monitor your usage by downloading and registering your service on the MTN app. https://www.mtn.co.za/home/app-download/

MTN Uncapped LTE Plan 
High-Speed Usage
High-Speed Limit 
Post-Limit Speed
MTN 10Mbps Uncapped LTE FUP
Up to 10Mbps
100GB
512Kbps
MTN 20Mbps Uncapped LTE FUP
Up to 20Mbps
300GB
512Kbps
MTN 35Mbps Uncapped LTE FUP
Up to 35Mbps
500GB
1Mbps
MTN 60Mbps Uncapped LTE FUP
Up to 60Mbps
800GB
2Mbps
MTN Uncapped Unlimited LTE FUP
Up to 200Mbps
1.5TB
2Mbps

If I reach my FUP, can I top up to restore my speed to normal?

If you reach your FUP, you cannot top up to restore your speed to normal. You'll need to wait until the 1st of the month for the FUP to reset. Alternatively, you can upgrade to a higher package, if available and compatible with your router and coverage.

Click here to view MTN's Uncapped LTE Deals.

 

Related Articles:   
  1. LTE | ZTE MF29C | How to change my WiFi password

    • Related Articles

    • LTE | Telkom Uncapped LTE | Why is my speed so slow?

      This article is for existing Telkom Uncapped LTE customers who are experiencing a slow LTE speed. You could be experiencing slow speeds due to your LTE data usage. Telkom reserves the right to apply Fair Usage Policies on the Uncapped LTE account if ...

    • An explanation of Vox Business Fibre FUP

      This article is written for Vox business fibre customers or businesses who are interested in Vox FTTB and would like to get a better understanding of what the Vox Fibre To The Business FUP entails. The meaning of FUP: FUP means "Fair Usage Policy", ...

    • How to strengthen your LTE speeds and internet connection

      This article is for existing Telkom LTE customers who would like to improve their internet connection. To confirm that your internet is really slow, perform a Wi-Fi speed test to confirm your internet speeds. To check your speed, go ...

    • Satellite Fair Usage Policies (FUPs) and Speed Tests for Eutelsat and Yahclick

      This guide is for Vox Eutelsat and Yahclick customers who want to conduct a speed test and understand their Fair Usage Policies (FUPs) and how they reset. Eutelsat: What You Need to Know What is Eutelsat?: Eutelsat is Vox's high-speed internet ...

    • Explanation of how Fixed MTN LTE works

      A guideline on MTN Fixed LTE for existing MTN customers. What is Fixed LTE? Fixed LTE is a high-speed internet service designed for stationary or fixed-location use. It is not intended for mobile use and must remain at the registered installation ...