Billing
Vox Pro-rata Billing Explained
This article explains how vox pro-rata billing works, and provides insight into how to calculate your pro-rata bill. What is Pro-rata Billing? Pro-rata billing is a method used by Vox to calculate and charge customers for their services when they ...
Why do fibre packages and prices differ so vastly between providers?
This article is for new and existing fibre customers. What is the difference between an ISP and an FNO? A Fibre Network Operator (FNO) manages and owns your fibre optic connectivity infrastructure. FNOs are responsible for laying down the Fibre ...
Managing Your Vox Account: Debit Order Date, Banking Details, and Invoices
This article is for existing Vox clients who would like to manage their account settings, including changing their debit order date, updating banking details, and accessing their invoices. How to Change Your Vox Debit Order Date If you need to change ...
How to pay your Vox bill on the Vox customer portal
This article is for existing Vox fibre clients. To learn how to access your Vox portal, read this article: https://support.zoho.com/portal/dsltelecomsupport/en/kb/articles/access-vox-customer-portal 3 Easy steps to pay your Vox bill on the Vox ...
Steps to getting your Vox fibre Installed [+ Tips for an optimal fibre connection]
Once your suburb is fibre-ready, you will be able to schedule a fibre installation into your home. If you wish to take up fibre services, you will need to place an order, which you can do here: www.uncappefibre.co.za. Your installation will be ...
Vox Fibre To The Home | Understanding Your First Vox Fibre Internet Invoice / Bill
In this article, you can learn about how to interpret your first Vox fibre invoice. To avoid confusion, It's important to note that Vox will bill you upfront each month. In addition, your first Vox fibre bill will also include a pro-rated ...