[ How to ] upgrade/downgrade your Telkom LTE package
This article is for existing Telkom LTE customers.
The Migration Process explained:
Your Telkom LTE contract can only be upgraded or downgraded after 3 consecutive months of your LTE being active and having had successful billing.
You can only migrate to a Telkom LTE sim only package. If you have a Sim & Router Telkom LTE package you will have to pay for the remaining months of your current contract for the router portion only. This means that you will now own your router.
If you would like to upgrade your Telkom LTE contract but it costs R300 more than your current Telkom LTE contract then you will need to provide three months bank statements before you can migrate.
Documents that you will need to migrate your Telkom LTE package:
You need to provide your service number that you would like to upgrade or downgrade.
Most recent three months bank statements if you are upgrading to a package that costs R300 or more than your current package
A clear colour photo or copy of your ID book or ID card.
Your Latest Telkom bill.
Telkom LTE migration application form which will be completed with the DSL Telecom's migration team.
If you do choose to upgrade or downgrade your Telkom LTE package, contact our in-house migration team on sales@dsltelecom.co.za, there is no need for you to go into a Telkom store.
To view all our Telkom LTE deals, click here: www.ltedeals.co.za
Related Articles
The process of changing your Telkom LTE package
Read this article if you want to learn more about upgrading, downgrading, renewing or migrating your LTE package. How upgrading or downgrading your LTE package to a new deal works: The ability to change your Telkom LTE package depends on how many ...
Telkom LTE Renewal Process
This article is for existing Telkom LTE clients who are interested in renewing their Telkom LTE contracts. You have the option of either renewing for just a Sim-Only deal or renewing for a Sim + Router deal from the 21st month of your Telkom LTE ...
How to upgrade or downgrade your Vox fibre package
This article is for existing Vox fibre clients who would like to upgrade/downgrade their fibre package. To easily upgrade/downgrade your Vox fibre package, simply: Step 1: Request the desired package you wish to upgrade/downgrade to via call or ...
[How To] Use The DSL Telecom Self-Service Customer Portal
This article is for new and existing DSL Telecom customers who want to learn how to navigate and use the DSL Telecom self-service customer portal. Our DSL Telecom self-service portal offers information and resources to help our customers find instant ...
Here's why Telkom may request additional information/items from you in order to approve your order
This article is for new Telkom customers who have placed an order for Telkom product. 6 Reasons why Telkom may request additional information/items from you. #1 Address Confirmation Required Telkom's back office may have trouble picking up your ...