[ How to ] upgrade/downgrade your Telkom LTE package
This article is for existing Telkom LTE customers.
The Migration Process explained:
Your Telkom LTE contract can only be upgraded or downgraded after your LTE service has been active for 3 consecutive months with successful billing.
When changing your package within your contract term, you can only migrate to a Telkom LTE SIM-only package. If you want to migrate your Sim & Router Telkom LTE package, you will have to pay for your current contract's router portion along with your newly selected package's SIM-only portion. This means that you will own your router after completing the payments for the router portion.
Due to a change being made within your contract commitment period, there is an administration fee and a penalty fee to perform the migration. This is calculated at the time of the package migration request.
Documents that you will need to migrate your Telkom LTE package:
If you do choose to upgrade or downgrade your Telkom LTE package, contact our in-house migration team on sales@dsltelecom.co.za and we will give you call to assist you telephonically. There is no need for you to go into a Telkom store.
To view all our Telkom LTE deals, click here: www.ltedeals.co.za
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