Telkom LTE Renewal Process
This article is for existing Telkom LTE clients who are interested in renewing their Telkom LTE contracts.
You have the option of either renewing for just a Sim-only deal or renewing for a Sim + Router deal from the 22nd month of your Telkom LTE contract commitment term.
At this time, you may select any new package that is available for mobile products.
How to renew your Telkom LTE
Navigate to https://www.ltedeals.co.za/renew and select the Telkom LTE package that you would like to renew to.
Once we have received your renewal request, a DSL Telecom sales team member will be in touch to complete your renewal order telephonically.
Please submit the below-supporting documents along with your renewal application form:
Your latest Telkom bill
A copy of your ID
How long does the Telkom LTE renewal process take before I'm on my new package?
Sim-only renewals: 1 working day
Sim + Router renewals: 3 - 5 working days
What happens once your LTE service has been renewed?
Once you have successfully renewed your Telkom LTE service, your existing/current SIM card will be activated with the renewed service and you can just continue using the same SIM card you already own.
If you want to renew to a package that includes a router, the router will be delivered to you. You will continue to use your existing SIM Card that you already own.
How does Telkom LTE renewal billing work?
You will be billed for your old Telkom LTE product until the activation date of your newly selected data product, and from that point onwards, you will be billed with your updated pricing. No alternative set-up is required - it's essentially just a click of a button.
If you would like to renew your Telkom service click here.
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