Learn how to access your Telkom PPPoE/Data account username and password details
This article is for existing Telkom internet clients who need to access their PPPoE/Data account details.
What is PPPoE?
Point-to-point Protocol over Ethernet (PPPoE) was designed for managing how data is transmitted over Ethernet networks (cable networks), and it allows a single server connection to be divided between multiple clients, using Ethernet. As a result, multiple clients can connect to the same server from the Internet Service Provider and get access to the internet, at the same time, in parallel.
How do I find my Telkom PPPoE username and password?
Your Telkom internet password will be sent to you via SMS as soon as your Telkom internet order is approved.
The SMS will contain two email addresses, one will be your free Telkom email address and the other will be your data account email address.
You need to select the second option with (access) next to the email as this will link directly to your PPPoE.
Once you have replied with your selected option, Telkom will send your new password for your username linked to your Telkom internet account.
If you require further assistance you can log a ticket to our support team here.
Related Articles:
- Telkom router login and password details
- How to change your WiFi password
- How to self-install your Telkom fibre router
Related Articles
Telkom router login and password details
This article is for clients who need to log into their router and enter their password details. Telkom creates a default username and password for your router. You can find your router login details at the bottom of your router. This is what you will ...
How to set up the Telkom fibre D-Link router (DSL-G25652DG)
This article is for new Telkom fibre clients who need to configure their D-Link DSL-G2562DG router. Before setting up your router, Telkom will create a default username and password for your router so that you can log into your router. You can find ...
How to change your Telkom fibre D-Link DWR-956M router username and password
This article is for clients that are using the D-Link DWR-956M router that would like to change their router username and password. Telkom creates a default username and password for your router. You can find your router login details at the bottom ...
How to self-install your Telkom fibre router
This article is for new Telkom fibre clients who have just received their Telkom FTTH router and need to install their fibre router and setup their username and password. For Telkom FTTH orders, the fibre router will be delivered to the delivery ...
[How to] access your Telkom Invoice
This article is for existing Telkom clients who would like to access their Telkom invoice. Here are the 4 easy steps to access your Telkom Invoice: Step 1: Go to selfservice.telkom.co.za and Log into the Telkom Portal with your Telkom Login details. ...