Read this article to learn about how Vox will bill you during your first month of the activation of your Vox fibre internet service.

Vox Fibre To The Home | Understanding Your First Vox Fibre Internet Invoice / Bill

In this article, you can learn about how to interpret your first Vox fibre invoice.

To avoid confusion, It's important to note that Vox will bill you upfront each month.

In addition, your first Vox fibre bill will also include a pro-rated subscription charge, dependent on the amount of days your service was active during the month that your fibre internet was installed

For Example: if your fibre line was activated on the 11th of January, your first bill will consist of a pro-rated subscription charge for the period between the 11th of January - end of January PLUS your monthly subscription charge for the full month ahead, the 1st of February - the 1st of March.

Please refer the example bill below to see how your charges will be displayed:

1) The first line item on the bill will be the total pro-rated subscription charges dated from the 11th of January until the 1st of February.
2) The second line item on the bill will be the upfront subscription charge for your upcoming month, ie: the 1st of  February until the 1st of March.
3) The third line item on the bill will refer to your line setup fee, if applicable, and will mention your Fibre Network Operator. (In this case, Vumatel)
4) Arrow number 4 indicates Vox's banking details for convenient EFT payments.
5) Finally, arrow number 5 indicates the total invoice amount due by you.

View DSL Telecom's Vox online store here:

    • Related Articles

    • How to pay your Vox bill on the Vox customer portal

      To learn how to access your Vox portal, read this article: 3 Easy steps to pay your Vox bill on the Vox portal: 1. Log into MyVox: ...
    • Understanding your Telkom invoice / bill

      Page 1: 1.Your details Your name and postal address   2.Account Details Your account details. Keep your account number handy when making an enquiry.   3. Account Summary Summary of your account. Reflects the balance of your previous bill, the ...
    • [Explained] The Vox Business Fibre Internet Installation Process

      These days, it goes without saying, that modern South African businesses need a reliable business fibre internet connection to thrive - it’s no longer an option. A limited or slow internet connection is one of the most time consuming problems a ...
    • Understanding the difference between Business Fibre and Home Fibre

      This article is for businesses who are interested in learning about the differences between FTTB and FTTH. Business Fibre explained: Fibre to the business (FTTB) provides internet at scale that can manage a high demand on the internet line. Most ...
    • [How to] track my Vox product order

      Here you can find out how to track your Vox product or service order by following these 5 easy steps on the Vox Customer Portal: 5 steps to tracking your Vox order: 1) Navigate to the Vox Customer Portal -  Here's how to access the ...