[How to] Cancel Your Vox Service

[How to] Cancel Your Vox FTTH Service

This is article is for existing Vox clients who want to cancel their Vox services.


To cancel your Vox service you will need to contact Vox Telecom directly. You can send an email requesting your cancellation and reason for cancellation to: cancellations@voxtelecom.co.za

You will be charged for the full installation and hardware costs of your contract if you cancel within your minimum commitment term.

Vox requires 1 calendar months notice for your cancellation ( 1st to the 30th ), and you will be billed for that last month.

If you w​ould like to view other fibre deals visit: https://www.dsltelecom.co.za/voxhomefibredeals


Related Articles:
  1. Vox FTTH Service suspension requests
  2. Vox fibre cancellation within the 12 month minimum commitment period  

    • Related Articles

    • Relocating premises with a Vox Fibre service

      This article is for existing Vox fibre clients who are relocating and want to move with their Vox fibre service. Should you need to relocate your home, your fibre connection cannot be moved to your new premises. Your fibre contract is a fixed line ...
    • Vox FTTH service suspension requests

      This article is for existing Vox fibre clients. What is a suspension request and how does it work? Normally a suspension request is done when a client would like to put their contract on hold/pause for a few months due to the customer not using the ...
    • Vox fibre cancellation within the 12 month minimum commitment period

      This article is for existing Vox fibre clients who would like to cancel their contract before 12 months. Here is what happens if you decide to cancel your Vox fibre service within the 12 month minimum commitment period: Vox does reserve the right to ...
    • FTTH & LTE | Vox Support Contact Numbers

      This article is for existing Vox clients who would like to get into contact with Vox support. Vox support contact details: Email: help@voxtelecom.co.za Call: 087 805 0530 Chat: https://chat.vox.co.za/ Related Articles: Telkom LTE contact numbers ...
    • FTTH | Telkom Fibre Contacts

      This article is for clients who would like get into contact with Telkom. Telkom fibre contact details: Telkom Fibre Sign Up: http://uncappedfibre.co.za/telkom/openserve Email: 10210@telkom.co.za Call: 10210 or 080 000 7268 Chat: ...