What You Need To Know About Migrating From Telkom ADSL To Telkom Fibre

Migrating From Telkom ADSL To Telkom Fibre [What You Need To Know]

Here you can find out about the discontinuation of Telkom's ADSL services and how easy it is to migrate to Telkom fibre internet.

Telkom is currently in the process of shutting down its copper network, which means that all traditional phone lines and ADSL services will be discontinued by 30 November 2020.

How does the migration work?
If you are an existing Telkom ADSL customer and have fibre available in your area, you can easily and seamlessly migrate to a Telkom fibre connection without any billing hassles.

Can I keep my landline number once my Telkom fixed line has been disconnected?
Yes you can. We can help you port your existing Telkom landline number to DSL Telecom's VoIP service. You can either keep your Telkom number or get an 087 xxx xxxx number that's unique to you. 

Read more about our affordable VoIP services: www.uncappedvoip.co.za

How long does it take to switch to fibre?
The general installation time for Telkom fibre is 7 - 21 working days after the migration order has been processed.

Which fibre packages/deals can I migrate to?
There is a deal to suit every budget and bandwidth requirement. To view all the available fibre deals that you could potentially migrate to, click here: www.fibredeals.co.za/migrate

Which fibre speed should I migrate to?
10 Mbps – 40 Mbps:
Superfast, suitable for households with a maximum of 5 devices, used for fast downloads and streaming (Netflix, DSTV Now and Youtube).
Ideal for:
3 - 5 devices
Media-rich data downloads
Streaming (Netflix, Showmax, Music, DSTV Now etc)
Email, browsing & social media
Working online in real-time
VoIP calls & video chat

100 Mbps – 200 Mbps:
Ultrafast, perfect for households and businesses with many people using multiple devices for downloading and streaming (Netflix, Youtube, Showmax, DSTV Now, gaming etc).
Ideal for:
Multiple data-intensive devices
Media-rich data downloads at high speeds
HD streaming by multiple users (Netflix, Showmax, Music, Gaming, DSTV Now etc)
Email, browsing & social media
Working online in real-time
VoIP calls & video chat with zero lag times by several users at once

Do I need to buy a new router?
Your existing ADSL router is not compatible for a fibre connection, but Telkom will provide you with a brand new wi-fi router, included for free with your fibre package.

To what Telkom fibre deals are available to choose from, click here: www.fibredeals.co.za/migrate


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