Telkom LTE SIM Activation
Your Telkom SIM activation can take up to 72 working hours after delivery of your package. Once delivered, the couriers will notify Telkom and RICA the SIM card.
If your order includes a router:
- While waiting for the SIM to be activated, you can insert the SIM into the router. The red light on the router confirms that the SIM is still inactive. Once the red light changes to a light green/blue colour, the SIM will be active.
- To connect to the internet, find the username and the password at the bottom of the router or use the username and password that you have created during the setup phase.
If after 72 hours, the SIM is still not active, reboot the router. If it is still not active after this, you may get in touch with Telkom support to assist.
Telkom LTE Renewal Process
You have the option of either renewing for just a Sim-Only deal or to renew for a Sim + Router deal on the 21st month of your Telkom LTE contract. At this time, you may select any new package that is available provided it's within the same product ...
Telkom LTE cancellation within the 24 month minimum commitment period
Here is what happens if you decide to cancel your Telkom LTE service within the 24 month minimum commitment period: Telkom LTE Sim + Router: If you cancel within the minimum commitment term of 24 months you will be billed pro-rata for the LTE ...
[ How to ] upgrade/downgrade your Telkom LTE
Your Telkom LTE contract can only be upgraded or downgraded after 3 consecutive months of your LTE being active and having had successful billing. To upgrade/downgrade, contact Telkom directly. Read this article to get in touch with Telkom support: ...
[How to] track my Telkom LTE order
Here you can find the general delivery lead times for Telkom LTE. Scroll down to find a walk-through video showing you how to track your Telkom LTE order. The SIM & device (if ordered) will be delivered within 7 - 10 working days. Once Telkom has ...
LTE | How to access your Voice Service / 300 on-net minutes on Telkom Uncapped LTE
Your Telkom Uncapped LTE deal includes 300 on-net voice minutes (calls to Telkom fixed line or Telkom mobile), which means that you can call other Telkom numbers for up to 300 minutes for free. To start calling, simply plug a telephone handset or ...