When will I get my Telkom LTE order?
Here are the general lead times for your Telkom LTE:
Telkom LTE can take from 7 - 14 working days once the order has been processed successfully.
NB: It will take +/- 24 - 72 hours for your SIM to be activated once you have received it.
You can easily track your LTE order. Read this article for a demonstration on how to track your Telkom LTE order: [How to] track my Telkom LTE order
An explanation of Telkom's order approval stages
Once your order has been submitted to Telkom's back office for approval, it may go through one or more of the below order approval stages. Here's what the various stages mean: #1 Order referred to Telkom Credit Management for approval Your order ...
Here's why Telkom may request additional information/items from you in order to approve your order
#1 Address Confirmation Required Telkom's back office may have trouble picking up your address on the Telkom mapping system. In order to pinpoint your exact address they will require one of the following: Utility Bill, such as municipal rates, water ...
Telkom LTE Renewal Process
You have the option of either renewing for just a Sim-Only deal or to renew for a Sim + Router deal from the 21st month of your Telkom LTE contract commitment term. At this time, you may select any new package that is available provided it's within ...
[ How to ] upgrade/downgrade your Telkom LTE package
This article is for existing Telkom LTE customers. The Migration Process explained: Your Telkom LTE contract can only be upgraded or downgraded after 3 consecutive months of your LTE being active and having had successful billing. You can only ...
[How to] track my Telkom LTE order
Here you can find the general delivery lead times for Telkom LTE. Scroll down to find a walk-through video showing you how to track your Telkom LTE order. The SIM & device (if ordered) will be delivered within 3 - 5 working days. Once Telkom has ...