What is Call Flip and How Does It Work on Yeastar PBX, Linkus Application?

What is Call Flip and How Does It Work on Yeastar PBX, Linkus Application?

This article is for existing Yeastar clients who want to perform a Call Flip on Linkus.

What is a Call Flip on Yeastar PBX?

Call Flip is a feature available on Yeastar cloud PBX that allows you to transfer a live call between different devices without putting anyone on hold. For instance, you can seamlessly move an ongoing call from your computer to your mobile phone and vice versa.


Key Benefits of Call Flip Yeastar Linkus:

  • Seamless Device Transition: Transfer live calls between devices linked to your Yeastar PBX extension account without any hold time.
  • Uninterrupted Communication: The person you're speaking with will never know you switched devices, ensuring a smooth conversation.

  • Flexibility: Works on virtually all phone terminals connected to your Yeastar PBX, such as computers, mobile phones and desk phones.

 

How Call Flip Works on Yeastar Linkus:

Call Flip (Push): This method involves "pushing" the live call to another device.

Step 1: While on a call using Linkus Web/Mobile Client, simply touch the "Call Flip" button on your call interface.
Step 2: Select the device you want to move the call to. If using a desk phone, press the feature code on your dial-pad, causing all your extension-connected devices to ring.

Step 3: Pick up the call on the selected device to continue the conversation.

Performing Call Flip and Call Switch on Yeastar Linkus

 

Call Switch (Pull): This method involves "pulling" a call away from the original device.

Step 1: Open the Linkus Web/Mobile Client on the device you want to move the call to.
Step 2: Touch the "Call Switch" button on the home screen to see all active calls.
Step 3: Select the call you want to continue. The call will instantly transfer to the new device and end on the original device. 

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