Why do fibre packages and prices differ so vastly between providers?

Why do fibre packages and prices differ so vastly between providers?

This article is for new and existing fibre customers.

What is the difference between an ISP and an FNO?

A Fibre Network Operator (FNO) manages and owns your fibre optic connectivity infrastructure. FNOs are responsible for laying down the Fibre infrastructure in your area. They trench and lay the Fibre optic cables and then install the Fibre termination box outside your boundary wall, after which they connect the newly-trenched Fibre lines to this termination box. Popular FNOs include: Openserve, Vumatel, Frogfoot, Octotel etc.

An Internet Service Provider (ISP) manages how you receive the internet service over the FNO’s infrastructure and further manages the speed and data traffic. Popular ISPs include: Vox and Telkom

The ISP "rents" the fibre infrastructure from the FNO (Openserve, Vumatel, Frogfoot, Octotel etc.) to provide you with the fibre service of your choice. 

Why do pricing and coverage differ per location or building?

A big component of the final price that you as a customer will pay, is made up of the FNO line rental price that the FNO charges the ISP. Pricing varies according to location, installation costs and the type of technology and equipment required. Fibre companies invest their capital by installing or trenching fibre cables to your door. Usually, there is only one fibre company in any given area. ISPs also add the costs of data and a margin on to the wholesale line price in order to determine their retail price to the market. Hence, the retail price one customer pays will differ from another, depending on who the underlying infrastructure provider is.

DSL Telecom's ISP partners are Telkom and Vox.

Vox partners with the following FNOs: Frogfoot, Vumatel, Openserve, Octotel, MFN, Netstream, Balwin, TT Connect, Evotel, Link Africa, Waterfall Access Networks, SADV, Rise Telecoms and Vodacom.

Telkom partners with the following FNOs: Openserve, Frogfoot, Link Africa and Vuma.

DSL Telecom will determine which FNO and ISP fibre service is live in your area so that you can easily know what package options you have to choose between for your internet requirements.

Interested in a fibre connection? Visit our website for more: www.dsltelecom.co.za
If you have any support queries, log your ticket online: https://service.dsltelecom.co.za/portal/en/newticket

Related Articles: 
  1. Switching from Vox ADSL to Vox fibre
  2. Migrating from Telkom ADSL to Telkom fibre

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