An explanation of Vox Business Fibre FUP

An explanation of Vox Business Fibre FUP

This article is written for Vox business fibre customers or businesses who are interested in Vox FTTB and would like to get a better understanding of what the Vox Fibre To The Business FUP entails.

The meaning of FUP:

FUP means "Fair Usage Policy", which is implemented by network service providers, such as Vox, wherein they place a limit on the usage of internet data for heavy bandwith users.

The Fair Usage Policy (FUP) is as simple way of protecting the integrity of the Vox FTTB network. As with all acceptable use policies, if you use more than a certain, predetermined ‘fair’ amount of data in a given timeframe, your line speed could slow down during peak times, in order to allow other users to access the network fairly.

Vox's Fair Usage Policy:

A fair use policy (FUP) will be implemented on standard uncapped bundles according to the soft cap limits. No other monthly restrictions will apply. 
  1. Should utilisation reach a total of 50% of the allowed bandwidth threshold, the line speed will be limited to 50% of the contracted line speed. 
  2. Should utilisation reach a total of 100% of the allowed bandwidth threshold, the line speed will be limited to 10% of the contracted line speed.

The FUP may be lifted by adding the following product enhancements:

  1. Fibre+ - The FUP will be removed instantaneously and will apply for the remainder of the contract term.
  2. Double up on service - This will result in the FUP bandwidth thresholds being increased and will apply for the remainder of the contract term

If you would like to learn more about Vox FTTB packages and deals, click here:

Related Articles

    • Related Articles

    • [Explained] The Vox Business Fibre Internet Installation Process

      This article is for existing Vox business fibre clients. These days, it goes without saying, that modern South African businesses need a reliable business fibre internet connection to thrive - it’s no longer an option. A limited or slow internet ...
    • Understanding the difference between Business Fibre and Home Fibre

      This article is for businesses who are interested in learning about the differences between FTTB and FTTH. Business Fibre explained: Fibre to the business (FTTB) provides internet at scale that can manage a high demand on the internet line. Most ...
    • Telkom's Acceptable Use Policy For Fibre Customers - Explained

      Here is an explanation about Telkom's Acceptable Use Policy and what constitutes real-time entertainment traffic. An Acceptable Use Policy (AUP) is an agreement between a service provider and a service user. It typically sets out the rules of how the ...
    • How to view your Vox data usage

      This article is for existing Vox clients who would like to view their data usage. Log into the Vox portal on: Read this article to learn how to access the Vox customer portal: ...
    • A Guide To Relocating With An Existing Business Fibre Internet Connection

      If you're a current Vox Business Fibre or Liquid Fibre customer moving to a new location, this article explains how to relocate your fibre internet connection. What Is A Business Fibre Site Move? Moving a business to a new location while keeping its ...