FTTH | When will I get my FTTH product?
This article is for new fibre clients who have placed an order.
Here are the general installation times for your Telkom Fibre:
Telkom fibre live areas: 7 - 21 working days once the order has been processed.
To track your order, simply log a support ticket here with your request and we will assist you.
Related Articles:
- When will I receive my Telkom fibre router?
- Migrating from telkom ADSL to Telkom fibre [What you need to know]
- How to self-install your Telkom fibre router
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