[How to] change your Telkom LTE delivery address

[How to] change your Telkom LTE delivery address

This article is for new Telkom LTE customers who need to change their delivery address.


Follow the Below Steps to change your delivery address: 

Step 1. Need to change your delivery address for your Telkom LTE order? No problem! Simply contact Courier IT to advise them of where you will be.

Step 2. You can either call Courier IT or email their Customer Services Team.

Step 3. Visit the Courier IT website here - www.courierit.co.za

Step 4. Click the ''Contact Us'' tab where you will find the contact details of the branches. Scroll to find your nearest branch.



 

Step 5: Typically, the fastest way to change your delivery address is to call in, quoting your waybill/tracking number. (You would have received this via SMS and email)

If you prefer to send an email, find your nearest branch and email the ''queries'' email address. Remember to use your waybill/tracking number as your email subject line.

Useful tips to ensure a hassle-free experience:

  • If possible, try to change your delivery address with Courier IT before 3 pm.

  • Make a note of the customer care consultant's name for ease of reference.

  • Have your ID document and proof of address ready for the Courier IT driver (no 3rd party may accept your order).

When will I get my Telkom LTE order? 


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