How to get fibre in your complex / estate or apartment

• Related Articles

• Why you can't get Vumatel FTTH in your estate even though the fibre coverage map says your live for fibre

  This article is for new DSL Telecom customers who would like to know why they can't get Vumatel fibre in their estate/complex   To get fibre internet to your complex, the Body Corporate/Homeowners Association needs to give consent to the fibre ...

• Vox Fibre To The Home | Understanding Your First Vox Fibre Internet Invoice / Bill

  In this article, you can learn about how to interpret your first Vox fibre invoice. To avoid confusion, It's important to note that Vox will bill you upfront each month. In addition, your first Vox fibre bill will also include a pro-rated ...

• Why do fibre packages and prices differ so vastly between providers?

  This article is for new and existing fibre customers. What is the difference between an ISP and an FNO? A Fibre Network Operator (FNO) manages and owns your fibre optic connectivity infrastructure. FNOs are responsible for laying down the Fibre ...

• What does it mean to pre-order your fibre-to-the-home internet

  This article is for clients who would like to pre-order their fibre to the home. Searching for a fast and reliable fibre internet connection and you’ve found out that your area is not yet covered for fibre internet, but you have seen that a fibre ...

• Vox fibre cancellation within the 12 month minimum commitment period

  This article is for existing Vox fibre clients who would like to cancel their contract before 12 months. Here is what happens if you decide to cancel your Vox fibre service within the 12 month minimum commitment period: Vox does reserve the right to ...