How to Access Your Voicemail via Yeastar Linkus

This article is for existing Yeastar clients who want to access their voicemail through the Linkus mobile client.

Checking and Managing Voicemails:

With the Yeastar Linkus Mobile Client, you can conveniently check and manage your voicemails. Any changes you make on the Linkus Mobile Client will be synchronized with the Linkus Web Client and Linkus Desktop Client. 

Steps to follow:

Step 1: Access voicemail:

• Open the Linkus Mobile Client.

• Navigate to "Calls" and then to "Voicemail."

Step 2: Unread Voicemails Indicator:

If you have unread voicemails, a badge will appear on the Voicemail tab, showing the number of unread messages.

The Yeastar Linkus Voicemail tab showing a badge indicator for unread voicemails.

Step 3: Filter Voicemails:
To filter voicemails by read status, select the desired status at the top-left corner.

 

Manage Voicemails:

Play a voicemail:

• Tap the play icon to listen to the voicemail.

• If it's a group voicemail, you can tap the group icon to check if other group members have read the message.
  

Learn how to play voicemails in Yeastar Linkus by tapping the play icon to listen to your messages efficiently.

View Voicemail Transcripts:

• Note: This feature if available only if your system administrator has set up voicemail transcription.
• Tap the desired voicemail.
• In the expanded panel, tap the transcription icon to view the transcribed text.

Discover how voicemail transcripts in Yeastar Linkus convert your voicemails into text for easy reading and management.

Change voicemail read status:

• Long press the desired voicemail.
  
• In the pop-up window, tap "Unread" or "Read" to change the status.

• Unread voicemails are marked with a red dot, while read voicemails are grayed out.
  

Change voicemail read status on Yeastar Linkus: Long press the voicemail, then select "Unread" or "Read" in the pop-up window. Unread voicemails show a red dot, while read voicemails are grayed out.

Delete a Voicemail:

• Long press the desired voicemail.
  
• In the pop-up window, tap "Delete."

• The voicemail will be deleted from all your Linkus Clients.
  

Learn how to delete voicemails in Yeastar Linkus efficiently to manage your voicemail inbox.

Related Articles: 

How to reset your Linkus password

How to sign into Linkus desktop via via Manual credentials 

How to sign into Linkus via login link 

How to sign into Linkus using QR code 

How to customise call routing via presence update

How to perform a call pickup

What is a call flip and how does it work? 

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