Connectivity
How to Fix Your Telkom LTE Connection
This article is for Telkom LTE customers who have no internet connectivity. Work through the quick checks and the four troubleshooting steps below in order. Most LTE connection problems are resolved by one of them. Before you start, three quick ...
How Load Shedding Affects LTE Connection & Signal
Here you can learn more about how and why load shedding affects LTE signal. Why does load shedding affect LTE signal? When load shedding occurs, an LTE tower should remain fully functional for as long as its backup batteries last. Please note that ...
Can I use my Telkom LTE Mobile Data Sim Card in my Smartphone?
Can I use my Telkom LTE Mobile Data Sim Card in my Smartphone? It is possible to use your Telkom LTE Mobile Data Sim Card in your Smartphone, but only provided your Smartphone can run on either a 1800MHz or 2300MHz bandwidth. If you're interested in ...
How to extend your Wi-Fi connection with the TP-Link Deco Mesh
This article is for client who would like to extend their Wi-Fi connection with a TP-Link Deco Mesh. Looking to increase the power of your current wireless connection? The TP-Link Deco E4 is the simplest way to guarantee a strong Wi-Fi signal in ...
How continuous internet sessions may impact your Telkom LTE data usage
This article is for existing Telkom LTE customers. Your Telkom LTE data bundle will consist of Anytime data and Night surfer data. Telkom LTE Anytime data: Anytime data is consumed at any time of the day, readily available for 24hrs. Telkom LTE Night ...
Understanding the different LED status lights on your Telkom fibre and LTE router
Read here to learn about what the different colour lights mean on the D-Link DWR-956M and Huawei B535 routers. The LEDs on your router indicate the status of the connection between your router and the devices that are connected to it. They also ...
How to strengthen your LTE speeds and internet connection
This article is for existing Telkom LTE customers who would like to improve their internet connection. To confirm that your internet is really slow, perform a Wi-Fi speed test to confirm your internet speeds. To check your speed, go ...
LTE | Network Load
This article is for existing Telkom LTE customers. One of the reasons you may be experiencing slower speeds could be due to the network load with multiple devices accessing the network/LTE tower at the same time. Doing a factory reset on your router, ...
LTE | Telkom Uncapped LTE | Why is my speed so slow?
This article is for existing Telkom Uncapped LTE customers who are experiencing a slow LTE speed. You could be experiencing slow speeds due to your LTE data usage. Telkom reserves the right to apply Fair Usage Policies on the Uncapped LTE account if ...