Billing
How to Interpret Your First Telkom LTE Bill
This article is for new Telkom LTE customers who want to understand how their first invoice is structured and what each charge means. Your first Telkom LTE bill can look a little different from what you might expect. This guide explains how Telkom ...
How to Change Your Telkom Debit Order Date and Banking Details
For existing Telkom LTE customers who need to update their banking details or move their monthly debit order to a different date. Whether your account details have changed or your debit order date just doesn't suit your cash flow anymore, both are ...
How to Pay Your Telkom Account via EFT
For Telkom customers who want to settle their account by EFT. An EFT is one of the simplest ways to pay your Telkom account: no queues, no counters. Here's everything you need to get it right the first time: Telkom's banking details, how long ...
Telkom's Third-Party Debt Collection And Service Suspension Policies
This article is for existing customers who want to learn about Telkom's debt collection and service suspension policies. All payments due to Telkom must be made via a mandatory debit order, without any deductions or offsets. If any debit order is ...
What are WASP services and how to manage them
This article is for Telkom customers who want to learn more about WASP services and how to manage them. What are WASP services and how to manage them What are WASP services? Many South African cellphone users have complained about losing airtime and ...
Call Line Identity charges on Telkom Uncapped LTE explained
This article is for existing Telkom Uncapped LTE clients. Call Line identity (CLI) allows your number to be displayed when you call someone and to identify contacts by name when they call you (if their number is saved in your phone's contacts list). ...
How to change your spend limit on the Telkom online portal & via the Telkom mobile app
This article is for existing Telkom LTE customers. A spend limit is a functionality that allows you to manage & control your out of bundle spend rate. Here is how you can change your spend limit on the Telkom online portal: Once you have registered, ...
[How To] Pay Your Telkom Bill, Change Your Debit Order Date And Access your Telkom Invoice
This article is for existing Telkom customers who need to pay their Telkom bill, change their debit order date and view and understand their Telkom invoice. Watch this video to learn how to pay your outstanding Telkom bill: How to Change Your Telkom ...
Telkom LTE Pro-Rated Data Allocation - Explained
This article is for Telkom LTE customers who have just signed up and need the pro-rated data explained to them. Watch this video to understand how Telkom pro-rata data and billing works: Pro-rated data allocation refers to fair data distribution ...